By Maggie Kindred
Practitioners in wellbeing and fitness and social care are frequently required to paintings with consumers who don't need to paintings with them, and those 'reluctant' consumers can frequently be the main demanding, yet such a lot lucrative, to paintings with.
This useful, jargon-free booklet covers all of the concerns that practitioners are inclined to come across during operating with reluctant consumers. The emphasis is on making idea effortless to take advantage of, and the e-book is written in an simply digestible and energetic kind. issues lined comprise staying secure, verbal and non-verbal communique, making preliminary touch with a shopper, obstacle events, recording, and the way to finish paintings with a consumer. actions to paintings via are integrated on the finish of every subject and illustrations characteristic all through.
this can be a vital ebook for college kids, practitioners, voluntary area staff and running shoes within the fields of overall healthiness, social care and social work.